FAQ
What exactly are the toothbrushes made of?
Each toothbrush handle is made out of 100% moso bamboo from the Ningbo region of China and each brush is sealed in 100% compostable cello wrap made from wood and cotton pulp. Our plant-based bristles are made from corn and tapioca, which means the entire brush is compostable! If you’re looking for something a little more durable, you can try out our nylon bristles.
Are Brush Naked toothbrushes sealed in plastic?
Absolutely not! We wrap our toothbrushes in a 100% biodegradable/compostable cello made from wood and cotton pulp. We do that to keep them sanitary (it's going in your mouth after all!). The cello actually uses less material and energy to make than the box. It also allows us to send them to you without the box when you order directly from our website (just put 'NO BOX' in the comment section when you check out).
Why don't we just use a paper sleeve as packaging?
We've looked into this option and realize that some companies offer this option. The problem right now is that the paper sleeves are actually lined with a thin layer of plastic, much like a disposable coffee cups. Unfortunately, most of these companies haven't done their homework and don't even realize that the sleeve are lined with plastic.
What is the toothpaste and whitener made of?
Our Brush Naked toothpaste is an all-natural option for cleaning your teeth. We don’t use any artificial dyes and even package it in a recyclable tube. The Nelson Natural’s Charcoal Whitener is also all-natural, using the detoxifying properties of charcoal to pull bacteria, plaque, and tennis off teeth and naturally clean and whiten them.
How long do the brushes last?
Our plant-based bristles will last two weeks to a month. We think using a 100% biodegradable toothbrush is worth it, but if you're not quite there our nylon bristle toothbrushes will last as long as a regular toothbrush (three months or longer).
Where can I buy these toothbrushes?
ONLINE:
Amazon.com
Amazon.ca
Well.ca
IN-STORE:
All Good Things Home Shop - Kingston, ON
Be Clean Naturally - Squamish, BC
Boutique Love Attack - Vancouver, BC
Cause & Effect Wellness - Courtenay BC
Canary - Calgary, AB
Chilliwack Refillery Inc. - Chilliwack, BC
Close to the Heart - Moncton, NB
Dental Hygiene Studio - Paradise, NL
Eternal Smiles Dental Hygiene Studio - Maple, ON
Farm Bound - Vernon, BC
Films For Change - Bondi, Australia
Gentle Smiles Dental - Ajax ON
Green Tree Beauty - Saskatoon, SK
Gypsy Drifter - Ucluelet, BC
Harlow Skin Co. - Vancouver, BC
Hygge Bath - Delta, BC
Joseph Henry 1895 - Red Deer, AB
Lakeview Heights Dental Clinic - West Kelowna, BC
Le Brun en Ville - Troise-Rivières QC
Life Smiles Dental Hygiene - Orono, ON
LUSH Cosmetics - North America wide (not for sale - on display)
Mobile Dental Hygiene Services - Belleville, ON
NADA Grocery - Vancouver
NakdBasics Aromatherapy Hub - Owen Sound, ON
Nelson Naturals - Nelson, BC (online only)
Norwood Dental Centre - Edmonton, AB
NU Grocery - Ottawa, ON
PickEco - Chilliwack, BC
Portia-Ella - Winnipeg, MB
Radiantan - Montréal QC
Shed Pottery - St. Catharines, ON
Shine Dental Hygiene Centre - Taber, AB
ShopEco - Windsor, ON
Slack Technologies - San Francisco, CA (not for sale)
Spa Utopia - Various Locations
The Apothecary at Inglewood - Calgary, AB
The Better Good - Saskatoon, SK
The Pale Blue Dot - Hamilton, ON
The Pure Anada Boutique - Morden, MB
The Root Cellar - Charlottetown, PE
The Sage - Switzerland
The Stone Store Natural Foods - Guelph, ON
Ucluelet Aquarium - Ucluelet, BC
Unless Market - Kelowna, BC
Wild Minimalist - Oakland, CA
Zephyr Eco Market - Buckinghamshire, UK
ZERO Market Inc. - Golden, CO
How does shipping work?
Shipping is free! But just remember, this doesn’t include tracking and usually takes 5–10 business days. If you want to make your purchase is really environmentally-friendly, you can chose to get it sent without a box. Just type “NO BOX” in the comment section when you are checking out.
Can I order wholesale?
Absolutely! We regularly ship out to stores and dentist offices worldwide. Please send us an email to info@brushnaked.com and we’ll send you details on starting an order.
What is your refund policy?
Our refund policy is pretty simple: If you're not satisfied with your purchase, we will refund your money. No questions asked. There is no obligation on your part, but we'd love to know why we haven't met your expectations. If you have purchased more than one toothbrush, please return the unused (and unopened) remaining toothbrushes to the address below. We'll even pay for shipping.
Mailing Address:2784 Bath St.
Kelowna, BC
V1Y 1M5, Canada
